Cleaning Escalators & Moving Walkways

Escalators and moving walkways are a common sight in shopping malls, airports, train stations, and other commercial facilities. The task of cleaning them is often put on the back burner, but over time stubborn dirt and grease build up, leaving unsightly, sticky residues. To keep escalators and moving walkways looking like new and maintain a clean, professional image for visitors, they require routine maintenance. Specialized commercial escalator cleaners offer an efficient solution that minimizes manual labor.

A man cleaning an escalator with an escalator cleaner.

Preparation is Half the Job

Cleaning the treads of escalators and moving walkways should take place at off-peak times, when there is little to no public traffic. Before work can begin, the area must be cordoned off with barrier tape, posters or signs to prevent accidents. Work is carried out from the bottom of the escalator, while it runs upwards away from the machine. The same applies to moving walkways. If the running direction is not correct, it must be changed.

In the next step, a profile template is used to check which manufacturer the escalator or moving walkway is made by. Why? Because the water used for cleaning must not be allowed to reach the electronics under the escalator or moving walkway. Escalator cleaners have inlet combs that seal the space between the grooves to keep water out, and these must fit each model exactly. Once it has been established which comb is required, it can be easily retrofitted on the machine.

Another check is required before cleaning to make sure that nothing is trapped in the grooves, such as stones, chewing gum or other debris. This soiling must be loosened manually with a scraper and then removed altogether with a vacuum cleaner.

A man cleaning an escalator with an escalator cleaner

Tip 1 – Pretreat Soiling:

Before starting cleaning, stubborn stains such as drink residues, oil, etc. can be pretreated with detergent. Once the detergent has been left to work for five to ten minutes, cleaning can commence.

Tip 2 – Mark a Point:

In order to know when all steps have been checked on preliminary inspection, a mark can be applied to the first step. Some manufacturers include such markings as standard.

A man cleaning an escalator with an escalator cleaner.

Cleaner with Every Step

Once the escalator cleaner is filled with water and a low-foaming detergent containing corrosion inhibitors for aluminum, the operator guides it toward the moving escalator. The machine is positioned so that its front section rests on the escalator tread. It is then switched on and supported by the operator handle throughout the cleaning cycle. Because most commercial models are roughly half the width of standard escalator steps or moving walkway pallets, one side is scrubbed first, followed by a second overlapping pass on the remaining side.

The escalator cleaner works on the grooves with brushes, while the inlet combs make sure the grooves are sealed as well as possible. The vacuum created by the turbine ensures the water does not run off, but instead can be completely suctioned out. To ensure this, the machine should have a good suction system with a powerful turbine and several suction hoses.

Tip 1 – Maintenance Cleaning:

For maintenance cleaning, a detergent concentration of 10 percent is sufficient, compared with around 40 percent for a deep clean.

Tip 2 – Duration of Cleaning:

The time taken to clean escalators varies depending on the level of soiling. Maintenance cleaning of an escalator with 50 steps takes about 20 minutes –- a deep clean of a heavily soiled escalator takes much longer, since several passes are required.

Extra (1): Cleaning the Risers

There are escalator cleaners available on the market that also clean the risers, i.e. the front face of the steps. However, these models cannot be used while the escalator is running, so someone is required to switch it off. In addition, the user has to move the machine from one step to the next, and the operator has to keep moving the escalator along a little further during the cleaning process in order to reach all the steps.

However, if the escalator has been cleaned with a machine that only cleans the treads, the risers must be cleaned manually with a hand pad afterwards. However, as the risers usually have very little soiling, manual cleaning is not especially labor-intensive.

Extra (2): Cleaning Handrails

Handrails on escalators and moving walkways should not be left until the deep clean only, because they are frequent contact points for skin/hands. However, cleaning these surfaces requires little effort: a microfiber cloth is pre-moistened with detergent, and simply held against the handrail as the escalator or walkway moves along.

Extra (3): Giving Extra Shine to Glass and Metal Surfaces

Finally, well-maintained glass and metal surfaces also ensure an attractive appearance. Glass surfaces can be cleaned efficiently and thoroughly using a window and surface vacuum cleaner. What's more, no water drips onto the steps or floor, meaning there is no risk of slipping. The stainless steel treads in front of the escalators can be sprayed with detergent and then cleaned with a microfiber cloth.

Tip 1 – Wipe Away Streaks with Ease:

Streaks on stainless steel surfaces, such as side walls or paneling, can be easily removed with an alcohol-based glass cleaner.

Tip 2 – Change the Running Direction Back:

Once all the work steps have been completed, the direction of travel of the escalator or moving walkway must be changed back if this was adjusted at the beginning.